Your personal information is completely safe with us. Here you'll find full details on how we collect, use, and protect your data.
We believe every user's data belongs to them — which is why we never compromise on protecting it.
All your data on v9999 is protected with 256-bit SSL encryption. From login to payment, every step of the process keeps your data fully encrypted.
Your personal information is never sold to any third party. Our business model does not rely on selling your data.
You can view, correct, or delete your personal information at any time by contacting our support team.
Our servers are secured with industry-standard cybersecurity technology, with regular security audits and penetration testing carried out routinely.
We only collect the data necessary to provide our services — requesting or storing information beyond that goes against our policy.
V9999 follows international data protection regulations. Our Privacy Policy is aligned with the standards of the world's leading online betting platforms.
V9999.im ("v9999", "we", "us") operates an internationally licensed online betting platform serving users in Bangladesh and around the world. We offer Sports Betting on cricket, football, and 30+ other sports, as well as Live Casino gaming.
This Privacy Policy ("Policy") explains how v9999 collects your personal information, why it is collected, how it is used, and how it is kept secure. By using the v9999 website or mobile app, you are deemed to have agreed to this Privacy Policy.
Important: This Privacy Policy is part of our Terms & Conditions' Please read alongside. Together, they form the complete agreement between you and v9999.
We believe your data belongs to you. That's why v9999 is always transparent about what information we collect and how it's used. If you have any questions or concerns, feel free to reach out to our support team.
V9999 collects three types of information: what you provide directly, what is generated through your use of the platform, and what is collected automatically.
| Data type | Source | Mandatory? |
|---|---|---|
| Name & contact details | Registration form | Yes |
| Proof of identity (NID/Passport) | KYC verification process | For withdrawals |
| Payment information | Deposit/Withdrawal | Yes |
| Device & IP information | Automatic | Automatic |
| Betting and gaming history | Platform usage | Automatic |
V9999 uses your information only for the specific purposes outlined below. Your data is never used for any additional or unrelated purpose.
Please note: Your betting history and financial information are never shared with third parties for marketing or advertising purposes.
V9999 uses cookies — small text files stored in your browser that help enhance your experience on the site.
You can disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some site features.
V9999 follows the highest industry standards to keep your data secure. Our security measures include:
Your role: Keep your account password strong and never share it with anyone. Exercise caution when logging in from unfamiliar devices.
As a v9999 user, you have several important rights over your own information:
To exercise any of these rights, contact us directly via live chat or email. We typically respond within 30 business days.
V9999 does not retain your data longer than necessary. However, certain information may be kept for a defined period due to legal obligations:
| Data type | Retention period |
|---|---|
| Account and registration information | 5 years after account closure |
| Transaction & financial records | 7 years from the date of transaction |
| KYC documents | 5 years after account closure |
| Support contact | 2 years from the date of contact |
| Log & access data | 90 days to 1 year |
Once the designated retention period has ended, your data is securely deleted or anonymized so that you can no longer be identified.
V9999 is strictly for users aged 18 and above. We do not knowingly collect data from or provide services to minors.
If we suspect that a minor has registered using false information, we will immediately verify the account and, if confirmed, close it and delete all associated data.
For parents: If you believe your child has created an account on v9999, please contact our support team immediately. We will take swift action.
V9999 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:
Continuing to use v9999 after any changes take effect will be considered acceptance of the updated policy. We recommend reading it carefully after each update.
If you have any questions, concerns, or requests regarding this Privacy Policy, please don't hesitate to get in touch. Our dedicated privacy team is always ready to help.
Response time: General inquiries receive an instant response via live chat. Formal requests for data access or deletion may take up to 30 business days to process.